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Terms and Conditions

Prompt Action Sdn Bhd  (“we” and “us”) is the operator of (paprint.com.my) (“Website”). By placing an order through this Website you will be agreeing to the terms below. We advice that you carefully read through our Terms and Conditions before proceeding, as you proceeding to access Prompt Action Sdn Bhd website implies that you agree to our Terms and Conditions and are legally bound by them. If for any reason you do not agree to the Terms and Conditions, we implore you to exit this website immediately. Prompt Action Sdn Bhd retains its right to adjust, modulate or reform these Terms and conditions without prior appraisal. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

The content of this published material is for illustration and informational reference purposes only and does not constitute and guarantee by the publisher. Actual product and information may differ and are subject to changes without notice.



All prices and amounts shown on this Site are in Malaysia Ringgit (MYR)

Orders cannot be cancelled once placed. Kindly ensure you have checked and validated all details and information before you proceed with payment.

If you have reached the maximum order quantity from online service.

We offer volume discount on large quantity (if the printing volume has reached a certain amount), please kindly email us at promptactionsb@gmail.com.my or call us on 011-13185329


Self Pickup

Your order will be ready once we have received full payment and we will notify or send an SMS to you when the goods are ready for collection.


Out of Stock Items

Please note that in the event of stock unavailability of items ordered. We may need to source from other stock locations. We will inform you within 2-3 business days and we seek your kind understanding in the delay.


Artwork Requirements

We only allow the following file formats: pdf / eps / jpg / tiff / ai. Artwork must be in CMYK mode. All RGBs or Spot colour would be converted into CMYK for printing. For Ai format all text must be created outline. Link image should be EMBED into Ai. For die-cut artwork, please ready your artwork in Ai format with DIE CUT LINE.

Colours displayed on your computer screen is for reference only. Colours on a computer screen are displayed in the RGB colour spectrum whereas we print in the CMYK colour spectrum. This means that colour variations can occur. Do consider that the same job printed on different materials may have a different colour output. We cannot be held liable for colour variations between jobs printed in different batches at different ordering periods, and object missing due to overprint setting.


Please note that we cannot be responsible for:

  • Fail to meet the requirement stated
  • Missing Link files / Fonts
  • Incorrect dimensions, image orientation, or file submission in accordance with our specifications.
  • Errors in user-selected options such product type, size, finishing options, or quantity.
  • Spelling, punctuation, or grammatical errors in the artwork
  • Design errors or wrong colour selections in the artworks
  • Duplicate orders by the customer.


If the artwork does not receive by our side/ the artwork does not met our requirement or any other problem that we have to hold your order, processing day will be pause until we receive your working artwork, processing day will start calculating by the day we receive your artwork.

All of the finished goods may not be 100% in actual size some of it will be differences in 0.5 inches – 2 inches due to the different type of finishing and size of material.

Customers are compulsory to certify that they have the right to use the images(s) in the artwork files. In case of artworks breaches to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable, customers shall be responsible for resolving these problems. Prompt Action Sdn Bhd is NOT responsible for any infringement actions stated above.

Price estimates are based on the Prompt Action Sdn Bhd current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance, where such amendment is required in order to meet any rise or fall in such costs.


Termination of Usage

User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.